To have an Eligibility Verification Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use a Myna health insurance card.

If you lose your health insurance card

Required documents:	For persons still employed who do not have a Myna health insurance card Application Form for Issue/Reissue of Eligibility Verification Certificate
Required documents:	For retired persons and those who do not need an Eligibility Verification Certificate Notification of Unrecoverable Health Insurance Card (Elderly Benefits Card/Eligibility Verification Certificate)
Applies to:	Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons: Lost Individual Number Card In the process of renewing Individual Number Card Individual Number Card electronic certificate has expired Individual Number Card issued but not registered for use as a health insurance card No Individual Number Card issued Individual Number Card returned Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card Lost or damaged Eligibility Verification Certificate
Address inquiries to:	Health Insurance Society
Notes:

Required documents:	For persons still employed who do not have a Myna health insurance card Application Form for Issue/Reissue of Eligibility Verification Certificate
Required documents:	Damaged health insurance card Retired persons and those who do not need an Eligibility Verification Certificate should return just health insurance cards.
Applies to:	Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons: Lost Individual Number Card In the process of renewing Individual Number Card Individual Number Card electronic certificate has expired Individual Number Card issued but not registered for use as a health insurance card No Individual Number Card issued Individual Number Card returned Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card Lost or damaged Eligibility Verification Certificate
Deadline:	When your insurance card is damaged, submit these immediately.
Address inquiries to:	Health Insurance Society
Notes: